SHIPPING POLICY

Dispatch Timing
Orders placed before 3PM UK time ship the same day; orders after 3PM dispatch the next working day. Weekend and public holiday orders are processed the next working day.

Estimated Delivery Time
UK orders typically deliver within 2-3 working days. Delays can occur during busy seasons.

International orders typically take between 6 to 14 working days to arrive, depending on the destination

and the efficiency of the local postal service.

For Europe, we aim for delivery within 6 to 9 working days.

Please note that customs processing times may also affect the overall delivery timeframe.

Shipping Methods
Trusted courier services and postal carriers are used for deliveries, with tracking provided.

Shipping Charges
Fees vary based on destination and package weight, which are calculated at checkout.

Customs and Duties
For international orders, please note that customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the recipient. Deen Diaries has no control over these fees and cannot determine the exact amount in advance. Since customs policies vary from country to country, we recommend contacting your local customs office for more information.

Order Tracking
A tracking number and instructions will be emailed once the order has been dispatched.

Changes and Cancellations
Modifications or cancellations are not possible after your order has been processed.

Missing or Damaged Products
Report any issues within 7 days of receipt for resolution.

Incorrect Address
No refunds are available for orders with incomplete or incorrect addresses. Please ensure accuracy when ordering.

For any inquiries regarding the Shipping Policy, contact us at deen@deendiaires.com.